Service Advisor

Perm
Hedge End
Hampshire
£27000 - £36000 per annum
Service
Permanent
4116
17-06-2026
Service Advisor – Hedge End–
Basic Salary – £27,000 -
OTE - £36,000 (Uncapped) –
Monday to Friday Only -
Extensive Benefits Package -

Our client, an established, family-owned company with the reputation for being one of the UK’s leading motor groups representing world renown manufactures have the requirement for an experienced Service Advisor to join their busy franchised dealership in Hedge End.

Our client offers you the following remuneration and benefits:

Basic salary of £27,000
Industry leading uncapped bonus scheme, with a realistic OTE of £36,000.
30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service at 5, 10, 15, 20 years anniversary.
Birthday day off
Discounted MOTs, Service & Parts.
Recommend a Friend Bonus/ Introducing a Customer Bonus.
Life Assurance Benefit.
Company Pension Scheme.
BEN – Employee Assistance Programme.
Excellent development opportunities to learn & grow

As a Service Advisor your responsibilities will include:
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.

Experience, Skills & Qualifications

Essential Requirements:

12 months Motor Trade Service Advisor experience
Full UK Driving Licence

Desirable Requirements:

Franchised Dealership Experience
Kerridge or Pinnacle Experience

Remuneration & Benefits

Basic Salary of £27,000
On Target Earnings of £36,000 uncapped
Great Benefits Package

Working Hours

Monday to Friday 8am – 6pm only
No weekends
1 hour lunch break

About Us:

KPI People are Dealership Recruitment Experts offering our candidates the very best Temporary and Permanent opportunities with leading Dealer Groups, National Autocentres and Specialist Independent Garages.

We are currently recruiting across the UK for Service Advisor, Aftersales Advisor, Senior Service Advisor, Service Team Leader, Front of House Manager, Assistant Service Manager, Service Manager and Aftersales Manager roles.

If you are interested in a new challenge, please contact us today for a completely confidential conversation, one of our experienced Recruitment Consultants would be delighted to speak with you.