Inbound Contact Centre Excutive

Perm
Redditch
Worcestershire
£24000 - £25000 per annum
Sales
Permanent
2700
08-02-2024
Inbound Contact Centre Executive - Redditch -
Basic Salary - £21,000 -
OTE - £24,000 (uncapped) -
Over Performance Opportunity available -
Full Training Provided -
 
Our client, a car dealer group head office, based in Redditch has the requirement for an Inbound Contact Centre Executive to join their high performing team.
 
Please note, previous Contact Centre experience is not required as full training is provided. This role will suit anyone with an outgoing personality, an excellent telephone manner and the drive to achieve and outperform targets, and a stable career history.
 
Responsibilities
 
As an Inbound Contact Centre Executive your responsibilities will include:

Taking “warm” calls from existing customers
Secure bookings for Servicing, Repairs & MOTS’s
Be knowledgeable about the services available
Maximising every opportunity
Delivering the very highest levels of customer service
 
Experience, Skills & Qualifications
 
Essential Requirements:

Excellent Telephone Manner
Outgoing personality
Drive to achieve and outperform targets
Stable employment history
 
Desirable Requirements:

Call Centre Experience
Motor Trade Experience
 
Remuneration & Benefits 

£21,000 Basic Salary
£24,000 On Target Earnings (uncapped)
Over Performance Opportunity available
Extensive Benefits Package
 
Working Hours

2 shifts available
Monday to Friday 8am – 5pm or 8.30am till 5.30pm
1 hour for lunch